Privacy policy and protection of personal data

Privacy and personal data protection policy

• Responsible for the treatment

TOSSAL D’ALTEA SL, with CIF B53247730, and registered office in Altea, Alicante, Avenida La Nucía, 75, 03590, will act as the controller, for the purposes provided in the General Regulation on Data Protection (EU 2016/679). Since the person in charge does not have a permanent establishment outside the national territory, it is not necessary to designate a representative in accordance with the provisions of the aforementioned regulations.

TOSSAL D’ALTEA S.L. is a mercantile entity with its own legal personality, duly registered in the Alicante Mercantile Registry, in volume 2119, Folio 54, Sheet A-47939, Inscription 3.

Likewise, TOSSAL D’ALTEA S.L. The legal obligation of the appointment of a Data Protection Delegate does not apply to it, as it is not framed within the assumptions of article 37 of the EU Regulation 2016/679, nor has the entity proceeded to its appointment on a voluntary basis.

• Purpose of the treatment

Why do we collect your personal data?

The purposes of the processing of personal data of clients collected through the web www.hoteltossalaltea.com :

• Reception and management of hotel room reservations and vacation packages.
• Billing for the required service.
• Sending commercial information about offers, campaigns and events related to the activity of the data controller.
• Public contact mailbox for the purposes of answering queries and requesting information.

• Personal data collected:

The different contact forms distributed, depending on the service requested, throughout the website www.hoteltossalaltea.com , contain the following fields, which will be filled in by the user, and which will constitute the personal data stored in the data files of the data controller:

Name and surname

E-mail

Country

Phone

Credit card holder

Credit card number

Type of credit card

Credit card expiration date

The contribution of the applicant’s personal data will be necessary for the provision of the entrusted service, assuming the non-incorporation of the same the impossibility of complying with it.

TOSSAL D’ALTEA S.L. does not carry out, through its computer system, logical profile analysis processes so that it can involve constant monitoring of the personal data of its clients or systematic observation of their preferences for browsing the web www.hoteltossalaltea.com

• Legitimacy

The collection of customer data and its subsequent treatment responds to the express consent of the owner of the data, pursuant to article 6.1 a) of the General EU Data Protection Regulation 2016 / 679.

Failure to provide the client’s personal data will lead to the impossibility of attending the required service, which has been duly explained in the section “Purposes of treatment”, without being able to TOSSAL D’ALTEA SL be held liable in the event that such personal information has not been provided.

• Conservation period

Personal data collected through the website www.hoteltossalaltea.com will be kept for the time strictly necessary for the fulfillment of the requested service, and which responds to the purposes of booking accommodation in a hotel complex, although the person responsible for the treatment reserves the right to extend the storage time of the personal information collected up to the statute of limitations established in the tax and commercial regulations, as well as those necessary for the attention or filing of claims or legal actions.

However, the owner of the data may, at any time, request the cancellation of the data when it is no longer useful for the purpose for which it was obtained.

• Recipients

TOSSAL D’ALTEA S.L. will not transfer personal data of its associates or any other person who has indicated their personal data through the website www.hoteltossalaltea.com to any third person, physical or legal, except for those that are imposed by a legal requirement, or had been the object of express consent by the owner of the data, or are strictly necessary for the fulfillment of the purposes of treatment.

TOSSAL D’ALTEA S.L. will not make any international transfer of data with the personal information collected from its associates or applicants via the web.

• Rights

The owner of the data will be, at all times, empowered to exercise their legitimate right of access to the personal data contained in the TOSSAL D’ALTEA databases. SL; request its rectification in case of being inaccurate or outdated; request the cancellation of the same when the treatment has become unnecessary, safe from the legal rights of conservation for the established legal term reserved by the person responsible for the treatment; oppose the processing of your personal data; limit your treatment or request portability to another data controller, for which you must make a written communication to HOTEL TOSSAL D’ALTEA SL, Avenida La Nucía, 75, 03590, ALTEA, ALICANTE, or send an e-mail to the following address of email: info@hoteltossalaltea.com , attaching in any case a copy of your ID, NIE, passport or any another document proving your identity.

TOSSAL D’ALTEA S.L. It will acknowledge receipt of your request to exercise your rights and will respond to it within the deadlines established in Regulation 2016/679, using for it, if possible, the electronic means within its reach.