Closure of the Hotel Tossal d’Altea until 4th of March due to the severe restrictions imposed by the health authority in the territory of the Valencian Community
In accordance with the Decree of the Regional President of the Valencian Community and the Resolution of the Regional Minister of Public Health by which new restriction measures are agreed, we inform you that at the Hotel Tossal d’Altea we consider that it is unfeasible to be open while these measures are in effect. The serious health situation that exists in the Valencian Community and that has caused the limitation of the movement of people and the confinement of cities of more than 50,000 people during the weekends has been the determining factor. These measures prevent us from being open since it is impossible for us to cover minimum expenses if we do not receive customers and economic activity is completely stopped. In addition, we want to ensure the health of our clients and workers and we believe that the most reasonable thing is to remain closed. For these reasons, we have decided to remain closed until 4th of March, so the hotel will reopen on 5th of March.
We are very sorry for the inconvenience. We did not want to make this decision to continue closed, but the sanitary circumstances force us not to be able to open for the moment. We offer all our clients with a confirmed room reservation the possibility of modifying their dates of stay (depending on availability).
In summary, the most important restrictive measures are:
• Hospitality service only allowed for lodged clients.
• Consumption will always be seated at the table, with a maximum of 4 people.
• Maximum capacity of 30% in the restaurant space.
• Sports activities are prohibited, so the hotel gym will be closed.
• You can not smoke on terraces.
• Curfew from 10:00 pm to 06:00 am the next day.
• Closure of all catering establishments (except take away food).
• Closing of all shops from 18:00 hours.
In addition to the perimeter closure of the entire territory of the Valencian Community from 25th of January 25 to 15th of February, the rule applies the perimeter closure to the municipalities of: Alicante, Alcoy, Benidorm, Castellón de la Plana, Elda-Petrer, Elche , Gandía, Orihuela, Paterna, Sagunto, Torrent, Torrevieja, San Vicente del Raspeig, Valencia and Vila-real.
The closing is effective between 3:00 p.m. on Fridays and 6:00 a.m. on the Monday following each weekend, plus holidays. Therefore, it is not possible to enter or leave these days and in said time slot of these municipalities (and the territory of the Valencian Community).
Since the hotel is currently closed, we do not answer the phone. All the procedures are carried out by email.
If you wish to modify your confirmed reservations to stay at our hotel from 5th of March, we will be happy to manage the reservation modifications.
Thank you for your understanding in these difficult times and we wish you good health and that we all overcome the pandemic in the best way.
Best regards and stay safe,
Manuel Lledó Bertomeu (Hotel Tossal d’Altea Manager).